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1,823,193 results

SurveyMonkey
How to Use the Customer Effort Score (CES) Metric

This guide will teach you how to use the Customer Effort Score (CES) metric, boost loyalty, and prove the ROI of your efforts: ...

3:15
How to Use the Customer Effort Score (CES) Metric

7,824 views

5 years ago

Don Crawley, Author of The Compassionate Geek
What is Your Customer Effort Score--Making it Frictionless for Your Customers

Remember to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 Customer Effort Score ...

7:15
What is Your Customer Effort Score--Making it Frictionless for Your Customers

551 views

3 years ago