ViewTube

ViewTube
Sign inSign upSubscriptions
Filters

Upload date

Type

Duration

Sort by

Features

Reset

3,839 results

UX Brighton
Measuring customer effort with top tasks – Gerry McGovern at UX Brighton 2017

A customer centric universe involves reducing time and effort for people as they seek to complete their top tasks. Top Tasks ...

34:39
Measuring customer effort with top tasks – Gerry McGovern at UX Brighton 2017

7,057 views

8 years ago

Genesys
Eir sees a 25% improvement in customer effort scores with Genesys Agent Copilot

Telecom provider Eir is undertaking a transformation to simplify its customer and employee experiences. Implementing the ...

3:31
Eir sees a 25% improvement in customer effort scores with Genesys Agent Copilot

280 views

11 months ago

Andy Elliott
Sales Training // More Effort Will Make You Millions // Andy Elliott

CLICK THIS LINK TO CHANGE YOUR LIFE FOREVER: https://TrainWithAndyElliott.com If you want to: ✔️ Close more deals ...

18:41
Sales Training // More Effort Will Make You Millions // Andy Elliott

48,280 views

1 year ago

GoDaddy
Measuring Customer Satisfaction as a Service-Based Business | The Journey

Customer Effort Score — Helps you look at how well your processes work. Ask follow-up questions, but keep it simple To get a ...

6:26
Measuring Customer Satisfaction as a Service-Based Business | The Journey

3,983 views

5 years ago

Binds.co
Customer Effort Score (CES): O que é e Como Calcular?

Você já ouviu falar na métrica CES - Customer Effort Value? Neste vídeo abordamos ela, que pode ser traduzida para "índice de ...

1:39
Customer Effort Score (CES): O que é e Como Calcular?

996 views

4 years ago

Shop Owner
Customer Communication - When And How To Reach Out (Video)

Pro Tip: Don't play hard to get! Calling your customers after providing services is a great way to strengthen your relationship ...

2:00
Customer Communication - When And How To Reach Out (Video)

26 views

4 years ago

GoDaddy
Customer Appreciation Ideas for Your Business | The Journey

Customer Appreciation Ideas for Your Business. Check out more The Journey content at https://bit.ly/GDTheJourney. ✓Read ...

7:48
Customer Appreciation Ideas for Your Business | The Journey

4,992 views

5 years ago

Lobby Pad
LobbyPad.com Smiley Face Customer Experience surveys Touchscreen Kiosk

... •Patient satisfaction surveys •Customer satisfaction surveys •Customer effort scores •Market research questionnaires •And more!

0:13
LobbyPad.com Smiley Face Customer Experience surveys Touchscreen Kiosk

8,601 views

11 years ago

Consortium for Service Innovation
Intelligent Swarming 101: Better Customer Support Through Smarter Collaboration

... measures of support, including time to resolve, employee skills development, and most importantly, customer effort and loyalty.

45:11
Intelligent Swarming 101: Better Customer Support Through Smarter Collaboration

3,635 views

3 years ago

Louie Bernstein
How to Sell More with Less Effort (The Power of Value Selling)

sales #salesprocess #selling I had a client one time, a small business owner, who also ran the sales department. After one of his ...

4:16
How to Sell More with Less Effort (The Power of Value Selling)

15 views

3 years ago

Itnig
Customers Go First - How To Improve CSAT and NPS scores

CUSTOMERS GO FIRST - by Jordi Romero CEO of Factorial.co/en. Many entrepreneurs, technologists and product managers will ...

47:57
Customers Go First - How To Improve CSAT and NPS scores

7,630 views

9 years ago

Breaking the Blueprint | Customer Loyalty
Digital Intimacy Matters  | #DigitalTransformation #CustomerEngagement #Innovation

... journeys that reduce customer effort using context to anticipate needs empathetic scripting for service unified customer profiles ...

2:53
Digital Intimacy Matters | #DigitalTransformation #CustomerEngagement #Innovation

3 views

2 months ago

Julie Weishaar
How Personalized Brand Experiences Help Drive Customer Loyalty

How Personalized Brand Experiences Drive Customer Loyalty In today's competitive market, personalized brand experiences are ...

3:17
How Personalized Brand Experiences Help Drive Customer Loyalty

51 views

2 years ago

Plain Spoken
Building a Customer-Centric Business: Strategies for Success

Join host Derek Fournier as he discusses the importance of building a customer-centric business. Learn essential strategies to ...

30:18
Building a Customer-Centric Business: Strategies for Success

32 views

1 year ago

Effort Over Results Podcast w/ Quinn Magnuson
How To Get Clients Without Chasing Them

KEYWORDS effort over results, norbert orlewicz, digital mentors, between two coaches, coaching business growth, marketing for ...

1:04:04
How To Get Clients Without Chasing Them

21 views

2 months ago

Dr Natalie's Executive Success Firm
How to Measure The ROI Of Social Customer Experience and Customer Service.flv

If you've ever wondered if you can calculate the ROI Of social media or social customer experience and customer service, this ...

6:20
How to Measure The ROI Of Social Customer Experience and Customer Service.flv

3,372 views

14 years ago

TSIA (Technology & Services Industry Association)
How to Fix Omnichannel Support in Support Services | TSIA Research Journey

... channel strategy, apply AI effectively, and reduce customer effort. Galovski also previews TSIA's upcoming frameworks, surveys, ...

3:33
How to Fix Omnichannel Support in Support Services | TSIA Research Journey

34 views

8 months ago

MarketPulse Podcast | #Stories #Journey #Destiny
The Hard Truth About Marketing Effort and Business Success | Marketpulse Episode 8 | #B2BMarketing

Full Episode Drops 1st of May 2024!! Explore the secrets of marketing success with our latest MarketPulse episode featuring Phil ...

2:15
The Hard Truth About Marketing Effort and Business Success | Marketpulse Episode 8 | #B2BMarketing

0 views

1 year ago